A good Strategy will encourage Innovation, yet most Banks lack the necessary ingredients for success – customer focus, value creation, and risk-taking
Social media. It is free, right? You can set up a Twitter handle or a Facebook page, update them a few times and be good. People will flock to you. People will hang on to every word and want to amplify everything you put out. Right? That is totally the way it works. No. Not at all. If that is the way you think you have a lot to learn.